Case Study: HealthPartners Regions Hospital – St. Paul, Minnesota

Project Scope

HealthPartners Regions Hospital’s highest priority is patient satisfaction. Every effort is made to ensure that the hospital’s facilities are as pleasant, comfortable, and stress-free as possible for patients and visitors.

“Part of the healing process is to bring certain lights into the environment and other amenities to distract the patient from what they’re feeling. It is very important for us to stay on the leading edge of patient satisfaction,” said Rick Huston, Senior Director of Plant Operations.

Solution

With the refurbishment initiative already in the planning stages, one product stood out as a good fit: 3M™ DI-NOC™ Architectural Finishes. It allowed Regions Hospital to repurpose the existing doors and cabinets in a cost-effective, expeditious, and environmentally-friendly way.

Before implementing the surface finishes within all the rooms, leaders of the refurbishment project decided to put DI-NOC to the test. They ran a few trials on several doors to evaluate the product’s durability, and they were pleased by its adhesive capabilities and the ease of repairs. After testing DI-NOC, it was clear that it was a good choice for the project.

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Enhancing Patient Satisfaction with Significant Cost and Time Savings Using Architectural Finishes

The bottom right image shows patient unit cabinets before our DI-NOC installation.

The top photo displays newly refurbished light-wood cabinets.

Situation

HealthPartners Regions Hospital decided to refurbish a general patient care unit to improve patient satisfaction. As planning got underway, the team faced some logistical challenges: replacing doors and cabinets was cost-prohibitive, and the rooms could not be out of working order for extended periods.

Result

Architectural Finishes. Using a light-wood design, the team created a modern and clean aesthetic, answering the desire for rooms that look updated and new. In addition to the pleasing appearance of DI-NOC, the refurbishment of the cabinets and doors was a straightforward process, completed within hours.

Implementing DI-NOC saved on cost by preserving the original cabinetry and doors and using the existing cabinets and doors allowed Regions Hospital to avoid an expensive removal process, including a 70 percent county landfill tax based on waste volume, as well as the design, production, and installation of new cabinetry and doors. Project managers estimate that choosing DI-NOC architectural finishes helped the hospital save nearly $250,000 and significantly shortened the project duration.

Regions Hospital’s number one priority is patient satisfaction. In choosing to incorporate 3M™ DI-NOC™ Architectural Finishes in the patient unit refurbishment project, the hospital was able to repurpose existing cabinets and doors, saving time and money, and create an environment in which patients can feel comfortable and safe. The Regions Hospital team is already in the planning stages of future projects which incorporate DI-NOC.

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